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#1
01-08-2015, 02:20 PM
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MRT lines disrupted on Friday but no updates from SMRT
An honorable member of the Coffee Shop Has Just Posted the Following:
Today 11:24 AM  Post: #1 Billionaire  Elite Member Posts: 6,397 Reputation: 6 MRT lines disrupted on Friday but no updates from SMRT  August 1, 2015 by Terry Xu in News · 3 Comments An unknown fault between the Bugis and the Tanah Merah MRT stations caused service delays along the East West Line and certain parts of the North-South Line during the peak hour on Friday. Transport operator, SMRT, which is in charge of these two lines, did not make any announcement on its social media platforms, neither were free bus services activated for the train disruption. It is thus puzzling why the SMRT did not provide updates on its social media platforms on Friday, particularly on its Twitter and Facebook account pages. In 2012, SMRT revised the Standard Operating Procedure (SOP) to start detrainment to track (if necessary), within 30mins from incident occurrence (45mins previously). Also, the SCDF would be activated in any train-to-track detrainment. From postings on social media about Fridays incident, the delay likely occurred during the period between 6.00pm to 7.30pm. Here are some postings on social media by commuters about the delay on Friday: http://www.theonlinecitizen.com/2015/08/mrt-lines-disrupted-on-friday-but-no-updates-from-smrt/ Click here to view the whole thread at www.sammyboy.com. 
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